Implement and Monitor Work Health and Safety Practices

Questions: 1. Describe your workplace in detail. In your description you should outline the key points you need to consider when preparing rosters, for example, trading hours, style of service. State as many points as you can that demonstrate your knowledge of your workplace. 2. List five (5) reasons why organisations/establishments provide and operate with rosters highlighting the benefits of each 3. List a source of current Industrial Relations Information, specifically relating to Awards and Award Interpretation 4. List in full the title of the Award under which an employee working in a Restaurant (Provision of Meals, on Premise Service of Liquor only Liquor License, i.e. a Small Restaurant), in the Brisbane CBD would generally be employed under 5. List in full the title of the Award under which an employee working in a Hotel (General Hotel Liquor License, i.e. a Pub) in a Bar, in the Brisbane CBD would generally be employed under 6. List one (1) consideration for each of the following when preparing rosters: cultural back ground, organisational requirements or legislative requirements. 7. Define each of the terms; full-time employee, casual employee, permanent employee , part-time employee and salaried employee 8. Identify two common combinations of duties for Bar Staff 9. If an employee is entitled to bereavement leave, whose death does it cover? 10. The grade of an employee with the most basic level of skill and/or experience is Grade 1, 2, 3 or 4? 11. Briefly describe three (3) procedures that may be used to maintain the confidentiality of staff records 12. Rosters may be prepared using the 24 hour clock format. Change each of the following times into the 12 hour (am/pm) format: 0700 hours, 1430 hours, 0115, 2355, 1845 hours 13. List five (5) details which are recorded on a timesheet 14. Under the Hospitality Industry Restaurant, Catering and Allied Establishments Award - South Eastern Division how long must staff get as a break between shifts? 15. What is the reason why employers keep old rosters and timesheets in their files? How long should the records be kept for? 16. State two reasons why it is imperative to roster within the wage budget. 17. Describe the importance of multiskilling in relation to rostering. 18. State one example and 3 benefits of any rostering software available on the market today. Answers: 1. The workplace selected for the purpose of study is a restaurant business specializing in liquor service. In this particular form of business the key considerations which needs to be considered includes sales for the week which is related to various restaurant functions, and total sales, productivity factor includes total number of hours worked, average labor cost and average sales, labor cost and labor cost percentage. (Caprara and Fischetti 2013). 2. The reason for the organization to provide roster management service includes: Employee shift schedule- It ensures that each shift is accommodating sufficient employees to keep things running smoothly. This also helps prevent accidents, disorganization and wastefulness. Underperforming employees- A good roster plan acts as a good tool to asses the employees who perform poorly in an organization. Increasing productivity- A roster plan ensures that the productivity of the business is maintained. For example keeping the employees engaged into same shift can make the employees feel fatigued. Maximizing the resources- A good roster plan helps to maximize the day to day resource which translates into better profits for the company. Proper staff allocation- It substantially improves the customer service which is provided during the business hours. 3. Awards interpretation contains minimum terms and conditions of employment service. The award system is based on mainly two sources namely modern awards and award-based transitional instruments which are presently being reviewed. The standard clause in the odern award system includes: Allowances Transitional provisions Award flexibility Dispute resolution Redundancy Termination of employment 4. The list of title of award of an employee working in restaurant in Brisbane would generally be employed under: Perfect attendance Commitment to service On time delivery award Top drawer award 5. The list of title of award of an employee working in a hotel in Brisbane would generally be employed under: Perfect attendance award Certificate of appreciation Honor roll Key to quality award Outstanding dependability award 6. Cultural background- Planning of roster on religious holiday Organizational requirement- Roster planning in accordance to meet busy schedule Legislative Requirement Planning Roster on Republic day. 7. Full time employment- Full time employment refers to that employee who works for 38 hours each week on an average. Casual employment- Employed only when needed Part time employment- Employed less than the scheduled working hours. Salaried Employment- It is a form employment contract in which an employee receives salary based on the employment contract (Beveridge 2014). 8. Two common combinations of duties of a bar staff includes: Checking of customer order on timely manner Greeting the guests and preparing as per the order 9. On the death of immediate family member bereavement leave is provided to an employee. 10. The grade of an employee with the most basic level of experience is considered as grade 1 employee. 11. Maintenance of separate folders for storing medical information Protecting electronic information with firewall Marking of electronic documents as confidential and securing with password protection. Putting a limit to acquisition of confidential client. Disposing of the confidential information in safe way. 12.0700 hours 7 a.m. 1430 hours 2:30 p.m. 0115 hours 1:15 a.m. 2355 hours 11:55p.m. 1845 hours 6:45p.m. 13. The five items listed in time sheet are: Regular Overtime Vacation Casual Leave Loss of pay 14. The ideal time to maintain a break between shift is 8 hours in case of a hospitality industry. 15. The old roster helps in keeping a track of the records in case of any discrepancy which might occur to an individual. The timesheet should be stored for a period of 6 months for the purpose of reference. 16. Roistering within the wage budget ensures production of rosters to budget in real time. It facilitates tracking actual sales, wages and respond to lower sales. 17. The training of employees under the purview of multiple skill sets promotes the workers in regard of labor union and promotes the workers in gaining range of skills. 18. Three benefits of rostering with software available at market are: Filtering and sorting of rosters into more manageable sub categories. Getting real time alerts in case of clash of shifts Notification for overload in shifts and long shift time frames Reference List Beveridge, W.H., 2014. Full Employment in a Free Society (Works of William H. Beveridge): A Report (Vol. 6). Routledge. Burke, E.K. and Curtois, T., 2014. New approaches to nurse rostering benchmark instances. European Journal of Operational Research, 237(1), pp.71-81. Caprara, A. and Fischetti, M., 2013. Crew Scheduling and Rostering Problems. Operations Research and Decision Aid Methodologies in Traffic and Transportation Management, 166, p.228. Ray, R.R. ed., 2014. Best Paper Award for Interpretation. Interpretation, 2(2), pp.5M-5M.